September 2, 2019
William Wilson
Boston, MA
I would like to say that the service along with the compassion I received from your sales person Christine Rabidou was beyond words. Christine listened to me as I was telling her about my husband illness and the reason for the stair lift. No question was too small for her to answer. She told me that she is available anytime for any question. Also, I would like to thank Felix our installer, quick, neat & clean. I would truly recommend 101 Mobility to anyone who asks.
August 22, 2019
Merrimack, NH
Expertise and personal attention
August 21, 2019
Fran & Roy Mason
Maynard, MA
The service man was very knowledgeable and explained what he was doing and why. He came on time. It's nice to know we can trust the company. Fran
August 20, 2019
Milton, MA
Your service was excellent well explained well informed very reliable. very professional and polite
August 18, 2019
Chatham, MA
I know they try. People very friendly but it took a month for them to service our malfunctioning inoperative personal elevator
August 10, 2019
Yarmouth Port, MA
I really appreciate the professionalism that your representatives have shown me.
August 3, 2019
Dennis & Mary Haglund
Aurburn, MA
I found you sales person to be extremely knowledgeable very considerate of our need also your installer was friendly and ready to answer all questions I had interested in my pinion of your ramp system he made the installation informative for me. Based on their professionalism I would highly recommend 101 for ramp needs
July 31, 2019
Bob Phaneuf
Northbridge, MA
Christine was great to work with!!!!
July 30, 2019
Francesca Callas
Hudson, MA
So thankful for your company but more for your amazing employee Christine Rabidou. She was so nice to come to our home to view our staircase situation not once but twice. Sadly our stairs are not appropriate for a stairlift and need to be rebuilt. She was incredibly helpful and kind. We are currently renting a chair which is serving its purpose and helpful for my mother. I highly recommend 101 Mobility! Stephanie Skedros
July 22, 2019
New Bedford, MA
101 Mobility has the expertise to place the right equipment you need to fit your situation. They are a pleasure to work with as well.
July 20, 2019
Claire Lange
North Attleboro, MA
Technician was friendly and fixed the lift with a agreeable time.
July 19, 2019
wellesley, MA
Wonderful service. Joss was very attentive, knowledgeable, and interested in finding solutions.
July 9, 2019
Cumberland, RI
Since this is only the second day after installation, we will be able to give u a better answer to the questions after my husband has used the chairs for a few days.
July 3, 2019
Worcester, MA
Service and quality
June 26, 2019
Gerry Nelson
Lowell, MA
Christine and Ken were both wonderful!!! We were in need of the something soon and they were very fast in getting back to us, coming out and helping recommend what we needed and quick on the install!! Very positive experience!!
June 19, 2019
Marshfield, MA
“Suitcase ramp” is sturdy and holds in place when being used.
June 12, 2019
Leslie Cohn
Warren, Rhode Island
Sue and Sandy in customer service are stellar! I had some issues with the chair and after a number of visits, the occurances remained. Jack (senior department head) came down and within 5 minutes, he was able to identify the issue plus he evaluated my positioning on the chair which he also fixed. This is the first time in a year that I am so happy with how it is working out for me. I feel safe and the chair has never worked better. He not only fixed the issues with the chair by ordering the correct parts vs trail and error of changing out parts, but also repositioned how the chair was situated on the rail. He took his time and did not leave until everything was working at 100%. Everyone you deal with at 101 is very personable and customer service oriented. Thank you all again!! Leslie C
June 9, 2019
John Goodland
Woburn, MA
The quality of the people exceed even the exceptional quality of the equipment! My family has used Mobility 101 for both an "assist" recliner (for my uncle) and a stair-chair for my Mother. Christine Rabidou (and her son who did an outstanding job installing the stair-chair professionally and in record time) is a spectacular representative for Mobility 101. Understanding, compassionate, professional and personable...she meets clients' needs, follows up regularly and is always there if there are any issues or challenges. Blessed to had found such a wonderful team enabling the older members of my family to comfortably and safely enjoy their later years. THANK YOU to ALL. Best regards, Ed Comer
June 7, 2019
Hanover, MA
I appreciate the quick service you have provided me , fixixing my problems, I have a problem with paying $325 for batteries 2 years in a row to fix my problem ... why ? Don’t I have a warranty on these batteries ????they should last longer than a year ?????
June 7, 2019
Benny Pichardo
Lawrence, MA
Hi to all, I will recommend 101 mobility to anybody that needs they service 115%. And I wanted to thanks the people from the office they were always on point, but the people that works in the fields they are absolutely amazing. Thank you again. From the Pichardo-Vargas family
May 24, 2019
John & Kathleen Cummiskey
Orleans, MA
Strait forward sales process. Honest and anticipates customer’s questions. Good people involved that care about what they are doing.
May 20, 2019
Millbury, MA
deludResponsivness. Quickly scheduled installation and training.
May 15, 2019
Marlborough, MA
Very professional and friendly service. Convenient MetroWest location with parking.
May 11, 2019
Framingham, MA
Your tech was extremely nice and knowledgeable. My only concern was the price. wish someone had warned me the cost of a house call.Those of us with chair lifts really have no choice but to repair them
May 10, 2019
Ruth Martin
North Chelmsford, MA
Just had it put in the other day but finding it to be very helpful. Everyone involved from the sales rep. to the install was excellent.
May 5, 2019
They were able to provide me with a motorized scooter within 24 hrs when other companies (National) could not. Friendly service and competitive pricing...thank you 101 Mobility!
May 2, 2019
James Guinee
Acton, MA
Christine was quick to respond to our inquiry and answered all of our questions. Ken did a great job with installation. Our stair lift was installed before the deadline that we needed it and it works great. Thanks!
May 2, 2019
Andrelle Quammie
Marlborough, MA
1) Your customer service and reliability were excellent! The representative Brenda Siegel whom I dealt with was kind, courteous, informative & helpful. When I called your office and spoke to other staff, in particular Sandy, they were also very courteous and helpful. 2) The delivery man called me the day of delivery when he arrived at my hotel where the rental scooter was to be delivered, and asked me to come down to the lobby and meet him. When I explained that I had not yet arrived at the hotel, and he was to leave the scooter at the hotel's front desk, I was impressed that he stayed on the phone with me while he spoke to the hotel staff as they located my reservation. He was then able to confirm to me that the scooter would be held securely at the front desk for me until I arrived. I had no cause to worry that I wouldn't receive the item I had rented. 3) The 3-wheel scooter I received was in excellent condition. It worked like a dream, and I had no problems or issues with it. Thank you for a quality product, and for your reliable, knowledgeable and helpful service. I would definitely recommend your products & services!
April 20, 2019
Quincy, MA
Flexibility to either rent or buy plus the buyback program is a great option also. We’re able to schedule an installation less than a week after contacting 101 Mobility to do so.
April 17, 2019
Newton, MA
The folks in Marlborough made the quoting process easy, even with a handful of changes I requested during the process. People were gracious and polite. Installation was prompt. A positive experience!
April 12, 2019
Marlborough, MA
Speed of service. Chair works great. Very satisfied.
April 6, 2019
Joann Mullen
Somerville, MA
That you extend yourselves beyond the "call of duty" to assist your client. That there is always a human "listening ear" whenever I have called the office. That your "home service" team are very friendly, efficient and reliable.
April 5, 2019
Attleboro, MA
very curteous; on time
April 3, 2019
Billerica, MA
April 1, 2019
Worcester, MA
It looks good. And your installation man worked hard to cover the doorstep to the ramp. Sandy is very professional and helpful. Thanks for getting it done in such a short period of time.
March 27, 2019
Hudson, MA
the easy ablilty for my mother in law to use
March 27, 2019
Bedford, MA
Responsive & timely
March 23, 2019
Andover, MA
Great experince. Fast appointment. Evan was great an knowlegeable. Sue in the office was as well thx
March 20, 2019
Cambridge, MA
Prompt, competent service. Pricey, yes, but that is disclosed up-front. Mike
March 19, 2019
Brant Rock-Marshfield, MA
Everybody that I spoke to in your company was friendly, knowledgeable and helpful. Christine Rabidou was outstanding
March 18, 2019
Newton, MA
Christine was great- knowledgeable, helpful, quick to respond or answer questions, just great. The stair chair seems like a well made sturdy product. The installation was quick and easy. A pleasure to deal with this company!
March 15, 2019
Scituate, MA
great customer service, flexible and friendly
March 13, 2019
Karen Rich
Westfield, MA
I highly recommend Jos Kerstens and Mobility 101. Jos came personally for a home evaluation, 1 1/2 hours away, to make sure exactly what products we needed. His recommendations were perfect and we are 100% satisfied with the patient lift and the hospital home bed & special mattress we purchased. Very knowledgeable and professional.
March 10, 2019
Cambridge, MA
March 2, 2019
Vincent & Nancy Marturano
North Easton, MA
Very professional and understanding, both the sales rep and the installers.
March 2, 2019
Andover, MA
Quality of products, installation and employee.
February 22, 2019
Charles Hillier
North Attleboro, MA
Very happy with the services performed.
February 20, 2019
Nancy & Richard Kasper
Warwick, RI
Once we decided on a scooter lift the process was quick and easy. The installer was farther away than we would have liked but he did an excellent job. I am wondering why we were charged $125 per hour for installation when the installer said he charges $ 89 per hour. We are able to lift the whole scooter into the car without taking off the seat or spending another $350 for another part. We have a 2019 Subaru Forester and were able to use the exterior Space Saver lift.I do think when a price is quoted that the part that goes on the hitch outside the car should be included in the total for the lift and not added after the quote is given as a part that is needed in order to make this lift work. That adds an additional $400+ to the price of the lift. My husband and I are happy with the Bruno product and believe it is a quality product. However if it weren't for a $1000 rebate from Subaru we wouldn't have been able to afford it.
February 18, 2019
George & Donna Downing
Dedham, MA
WE Love the folks at Mobility 101! They always work to ensure our experience is unsurpassed! Thank you Christine and John for all your great customer support!
February 7, 2019
Ray & Judy Melanson
Gardner, MA
Very good product. Professional installation. Friendly customer services
January 29, 2019
Somerville, MA
Jack has been outstanding. It's not often you find people like Jack who try hard to solve puzzles and come up with solutions that work.
January 26, 2019
Stow, MA
101 worked with us to find the best setup to handle our unique situation . No bend of the knee was possible which required numerous adjustments to have the lift work for us. Being able to use the upstairs of the house is great.
January 24, 2019
Marlborough, MA
Equipment works very well and the service is thus far very professional.
January 23, 2019
Maureen Hastings
Chelmsford, MA
You're Quick to respond and really know what you are doing. Also no badgering after contacting you. I will never deal with Acorn stair lifts again. They would not leave me alone after I made one call to them.
January 23, 2019
Southborough, MA
Friendly, knowledgeable staff.
January 20, 2019
Plainville, MA
Very nice people to work with.
January 20, 2019
Milton, MA
Very impressive!! Everything was explained to me: What my options were explained clearly how it would impact the price? What the height of the ramp would look like utilizing tape measure (fearing it would be too high)? Sat down with me showing me the different picture layout & it's cost & buy back option, so I can make a proper decision at a very difficult time. Installed ramp on time & quickly before the snow storm with all that ice. It passed the test. Used the proper melting material,magnesium chloride,! Worked wonderfully! Walked on it & didn't slip. I used the ramp versus my stairs to get in house during that storm. Amazing & very pleased!
January 18, 2019
Stephen & Marylee Burke
Rochester, MA
Exceptional response and quick installation. Our stair lift works perfectly thanks to 101 Mobility’s superb team. Most highly recommended!!
January 14, 2019
Michael Doogan
West Roxbury, MA
It assisted my wife being able to climb the stairs to her bedroom. I was impossible otherwise. Thank you You made it possible for us. God bless you
January 10, 2019
Hopkinton, MA
I like the safety the railings and the non slip floor
January 9, 2019
Westford, MA
Great service!!
January 7, 2019
Waban, MA
You offer many helpful products and Christine and the office staff are very informative and friendly. Your prices are in line with other competitors, so the personal care makes the difference.
January 3, 2019
Bridgewater, MA
Very good personal service. Answered all my questions.
December 20, 2018
Springfield, MA
very good job
December 19, 2018
Dorothy Orrizzi
Westboro, MA
Quick, efficient service. Service call and install all happened in a couple of days along w/ good phone support w/ Ronda. Thank you!
December 13, 2018
Robert Hasselbaum
South Attleboro, MA
I want to thank you so much for all your support. 101 Mobility was the lowest estimate but in all aspects both product and services was the very best choice. Your response was outstanding. Christine matched our needs with the correct program. As my son-in law was scheduled home in two days, your installation was immediate. Sadly he passed away in only two weeks.We had hoped for more time. I asked if you could remove the chair quickly to allow the hallway to be cleared. 101Mobility was there that day. All the people I met; the office staff, installation and sales presonnel were wonderful. Thank you Rob Hasselbaum
December 9, 2018
Hans Petschaft
Wellesley Hills, MA
The salesman was so knwledgable .I appreciated how he treated me.
November 30, 2018
Milford, MA
Christine asked the right questions and provided helpful answers and recommendations.
November 30, 2018
Thomas Pytka
Three Rivers, MA
People listen to your concerns. They try and problem solve. Service repairs like on ramp within 48 hours. Product extremely good. Worked with them now for three years and planning a good working relationship in the years to come. Francine
November 23, 2018
Canton, MA
The temporary rental ramp that was installed was perfect and very safe for our sons needs. The team assisting us was very professional and helpful in getting this accomplished in a short time frame. We will definitely be using them again in our future visits to Boston. Thank you!
November 22, 2018
Newport, RI
very professonal
November 19, 2018
Auburn, MA
Great service and great follow up!
November 16, 2018
Maynard, MA
The team is east to deal with and the product is working top notch. Very satisfied.
November 10, 2018
Leicester, MA
Everything looks top quality
November 8, 2018
Marlborough, MA
Prompt Service. Pleasant staff. Easy to work with.
November 5, 2018
Hingham, MA
They were easy to work with, responsive to needs, inquiries and service. Able to install within a few days which made a huge difference.
November 1, 2018
Wayland, MA
Great service! Always attentive and fast to respond and top notch quality.
November 1, 2018
Strafford, NH
Great products and Services
October 31, 2018
Quincy, MA
We like the level of service provided.
October 25, 2018
Evelyn Schatzman
Brewster, MA
You have an outstanding company with excellent customer relations. My new stair lift is user-friendly and has been working great without any issues. It has been a pleasure talking and emailing with your representatives by the names of Brenda Siegel and Sue Falamino. I really appreciated their patience and kindness throughout this process.Your installation tech was very friendly and professional also answering any questions I had. I appreciate the fact this stair lift has given me more independence. So very important to those of us who need mobility in our homes. Allow me to say...Keep up the good work!
October 25, 2018
Upton, MA
Christine Rabioux was extremely helpful and patient was our concerns and questions. My mother seems quite happy with the lift. We, my siblings and I, now feel mom can safely get up and down the stairs to her house. Thanks
October 23, 2018
Malden, MA
Stairlift works well, needed service to adjust the whole rail position to raise the uncomfortably low top of stairway seat to floor height which also raised the bottom seat to floor height. Very important to make sure the users are able to work the top seat rotation, which will be a problem for persons with memory impairment who will always need assistance and who will continue to walk downstairs at the risk of falling downstairs which is what the stairlift is supposed to eliminate. The sales persons need to be able to show more exactly where the top and bottom chair positions will be to make sure the customer will not be dissapointed in the final result .
October 20, 2018
Fern and Kirk James
Brookline, MA
We have appreciated the responsiveness and friendliness of our contacts with 101 Mobility. It feels like family to us. what a pleasure!
October 18, 2018
Arlington, MA
We are very happy with the service we were given.
October 13, 2018
Billerica, MA
Fast, friendly service.
October 6, 2018
Hudson, MA
Good installation, was very flexible...
October 5, 2018
West Roxbury, MA
Ability to cone a distance when needed
October 3, 2018
Gloucester, MA
Getting you the right equipment
October 2, 2018
Charlestown, MA
All great!
September 27, 2018
Dedham, MA
good product professional team
September 26, 2018
Robert Crooks
Newton, MA
Excellent service. The installer John was very patient and helped my mum get comfortable and familiar with the chair lift. It's a very user-friendly device. Seems well built and safe.
September 20, 2018
Michelle Paton
North Attleborough, MA
Everyone was very helpful and put in a lot of time to be sure that we got what we needed. Thank you
September 15, 2018
Adrienne LeClair
Marlborough, MA
Jack was very helpful… Everything you could hope for in a technician. I wrote you a yelp review also
September 13, 2018
Westport, MA
Not at this time
September 12, 2018
Dunstable, MA
Your product met our goal at an affordable price.
September 4, 2018
Acton, MA
Proposed solution for our handicapped son as proposed was do-able. Stair-lifts were installed and are a 'working' great. .
August 26, 2018
Holliston, MA
Excellent service...responsive...knowledgeable. Could not ask for more...
August 25, 2018
Carl Chancey
Marshfield, MA
Professional, courteous, and knowledgeable personnel.
August 15, 2018
Wilmington, MA
Customer service is excellent. John was here when scheduled. He is very knowledgeable and friendly. He fixed my problem in a timely manner.
August 3, 2018
Jessica LeBlanc
Ashland, MA
Your customer service was outstanding and unbelievable accommodating! Thank your for assisting us during our visit to Massachusetts and for how convenient you made it for us! Sincerely JL
Christine H., Boston, MA

I can’t thank you and the team you sent out today enough. The guys did an excellent job, wow! I’m very impressed and deeply appreciative for your company’s help with this project.

Thanks again,

Bob G.

Mat, the combination of the vehicle and the lift has been a godsend. Laurie had to be taken to the hospital the day after the lift was installed. With the availability of the lift I was able to get back and forth to the hospital as well as get around inside. The lift paid for itself during those few days. I even went to a supermarket by myself for the first time in over five years. If the lift and the vehicle continue to perform as they have as of late my life will have dramatically changed for the better. Thanks!

Dr. AnDreya, Boston, MA

Dear Christine – I just want to thank you so much for your very professional and exceedingly attentive focus on helping me find repair on my outdoor lift chair! I am virtually held prisoner in my home without a working lift chair as there is a full set of stairs; and I am not ambulatory. It was such a comfort to speak with you from the moment I got you on the phone to our last conversation where you gave me your most excellent referral. I made so many calls, and you were the only person who really cared about helping me! People don’t realize how upsetting (much less dangerous) it is to be trapped in one’s home. Your wholehearted interest, combined with your professionalism and kindness; your willingness to do research to find a remedial solution to my unusual dilemma of hardly having necessary information due to my stuck lift chair cover was truly exemplary. You are indeed an asset to your company! I hope your supervisors are aware of what a stellar employee they have in their midst, and deserve commendation for hiring you as well. Thank you from the bottom of my heart for taking your time and energy; particularly upon discovering that your company does not service my model chair….in referring me to Mr. Barr who is here as I write this. The expediency with which you set this all up for me is quite remarkable! I will be sure to remember you and to refer colleagues, clients and friends to 101 Mobility for purchase of lift chairs. As a Doctor in this geographical location, I am only too pleased to find a company that cares enough to hire such a caring, knowledgeable, and effective representative such as yourself! Please pass this email on to your supervisor, if you would…..I very much want you to get the recognition you so deserve. Again, my heartfelt thanks.

D. Johnson & J. Belarosa

Dear Christine & Mary Lynn – Thank you very much for everything. We are very grateful for your guys and yourselves. The look on my cousin’s face when she saw the lift was done will last me a lifetime of joy. So thank you from the bottom of our hearts for you and 101 Mobility.

Joe & Rose, Lexington, KY

To 101 Mobility – Thank you for being there when we needed you! Until we found your ad online, I was essentially a prisoner in my own home. A serious accident made me non-weight bearing and there seemed to be few options to getting where I needed to go (like doctor’s appointments). I called, you came quickly, assessed our needs, installed the necessary ramps and got me out! I have already recommended you to others and will continue to do so! Again, thank you.

Dunham Family, Boston, MA

On 10-18-2013 you installed a ramp system at the home of my son, who was afflicted with pancreatic cancer and died 12-14-2013. Your people who installed the ramp were very pleasant, competent and helpful. The ramp was in place for more than a month’s time and we were anticipating an additional charge for that time. Today, my son Allen received a call from you stating that the ramp upon return was in very good condition and due to the suddenness of David’s death, there would be no additional charge. The purpose of this letter is to express to you our great fulness as a family for your kindness and you can be sure that we have and would recommend 101 mobility to anyone with such need.

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