April 20, 2018
Jasimiya Hussein
Holyoke, MA
Experience of your service guy.
April 14, 2018
J.D.
Taunton, MA
They were great in explaining options and very prompt with there services and installation.
April 13, 2018
H.S.J.
Newton Center, MA
April 7, 2018
Michael Chorzewski
Marshfield, MA
Jos at 101 has worked with us ,and always listened to our needs, to come up with lifting solutions at Marshfield High School and at our home in Marshfield Mass.He did not try to sell me anything and if he did I would of went elsewhere.What he did do is provide a solution to a life changing problem that we had, providing a superior product to solve that problem and was patient while we made up our mind.All in all a great experience, when we needed it most.I highly recommend and already have referred friends to 101 Mobility.....
April 4, 2018
F.M.
Marlborough, MA
Reliable product. Extremely good service.
April 4, 2018
F.M.K.
Bridgewater, MA
the ramp is very nice looking and it was easily installed in short time.
April 2, 2018
J.A.
Raynham, MA
there service was amazing.
March 30, 2018
J.H.
Uxbridge, MA
The ramp ordered is exactly what I need. It was installed on time and in a very friendly and professional manner. I would have no trouble offering 101 Mobility as a referral to another person in need.
March 29, 2018
D.M.
Wayland, MA
Wo love everything about 101 Mobility. Mary Lynn Miller did a great job with my mother showing her all that 101 Mobility had to offer. They installed the units in a couple of hours and left no mess for us to clean up. The installer was great and helpful with my mother, showing her how the units worked. The best part of it all, is that their prices were almost half of what Stannah and Acorn's were. I would definitely recommend 101 Mobility to anyone looking for help with mobility needs. Great job! Thanks for all you do! [NAME REMOVED]
March 25, 2018
E.O.
Swansea, MA
Service man was very polite. He answered any questions I asked. He was very pleasant.
March 24, 2018
E.T.
Charlestown, MA
We love everything!! Your products are great, but most of all the service that we have received from Jos Kersten has been outstanding. His knowledge, kindness and support is above and beyond anyone we have ever worked with in this field. We continue to recommend your company and Jos’s services to all. You can use my comment and first name publicly to promote 101 mobility
March 19, 2018
Barri Taylor
Attleboro, MA
The fact that I could rent a stair lift was awesome. My husband is in need of a lift for about 6 or so months so this worked great for us
March 18, 2018
A.W.
Boston, MA
Sue is the best!!!
March 12, 2018
P.T.
Cohasset, MA
The team.
March 8, 2018
L.B.
Carver, MA
Your serviceperson was friendly, explained everything and timely.
March 6, 2018
Leigh Honn
Acton, MA
Quick evaluation of site where wheelchair ramp was needed and installation was perfect! It was exactly what we needed for a short-term rental while my Mother visited our home! Sales and service staff were exceptional. Will absolutely recommend 101 Mobility!
March 4, 2018
V.G.
Somerville, MA
I have confidence in the work Jack does when he is here for an annual maintenance. I am not in fear that my stairlifts won't work. [NAME REMOVED]
February 26, 2018
J.H.
Swansea, MA
Christine Rabidou was fabulous. She was very knowledgeable and helpful. She made our decision to purchase very easy!
February 21, 2018
J.D.P.
Framingham, MA
Products were as described and service was excellent.
February 13, 2018
B.M.
Milton, MA
The products work, the people are customer service oriented
February 12, 2018
M.T.
Malden, MA
From the first conversation with their sales representative to the installation it was a great experience, even though I was still hospitalized. When a safety concern arose and a design change was required a panel was deleted and some installation time saved. They credited my account after we had already agreed upon a price. It's so nice to see that there still honest professionals out there that we can trust with our access as well as our love ones.
February 11, 2018
R.W.
Acton, MA
Christine did a great job explaining our options and helping us through the process.
February 3, 2018
A.G.
Uxbridge, MA
The installation was fast and professional and the product is very easy to use.
February 1, 2018
J.A.D.P.
Framingham, MA
Friendly and professional techs
January 30, 2018
J.C.R.
Medford, MA
Christine was fantastic -- set up an appointment to meet with us on short notice, was very kind and courteous in helping us sort through the options, and then quickly set up an installation appointment for us. I wasn't present for the installation but heard it went smoothly. My husband is still hospitalized and hasn't used the chair yet, but our trial runs of it suggest that it will fit his needs. Thank you!
January 28, 2018
H.C.
Hudson, MA
Very helpful and friendly service. Ease of installation.
January 25, 2018
G.H.
North Grafton, MA
Installer was professional and made sure that I was comfortable using the stair lift. I would recommend Christine Robideau highly. She explained everything in laymen terms. Made my decision to purchase easy. Also love the buy back option.
January 24, 2018
Edward Quinn
Maynard, MA
Excellent! Great customer service, immediate install to meet my farher’s needs and great follow up! We have had an excellent experience.
January 24, 2018
T.D.M.
Pepperell, MA
Very responsive to my initial request for information and helpful throughout process.
January 23, 2018
Stephen Bergstrom
Marlborough, MA
Prompt service and great functional installation.
January 14, 2018
D.T.
Northborough, MA
I want to let Josh know the two young men who delivered the lift chair were the best ever. They are a tribute to your company. The person I spoke to on the phone to arrange for the chair couldn't have been nicer or more helpful.
January 11, 2018
C.S.
Marlborough, MA
I had a ramp installed for my 6 year old son . Christine rabidou was prompt and professional the whole process. Very easy to work with . And John did a great job installing the ramp at our challenging location. Thank you!!
December 23, 2017
C.V.B.
Cambridge, MA
Good product. great service
December 17, 2017
B.M.L.
Lexington, MA
Wonderful service! From the first phone call to the installation, this was a great experience. Christine was incredibly knowledgeable and so helpful in recommending how to make this work in my parents' home. She provided a referral to an excellent contractor to help make the adaptations necessary for the installation, and followed up every step of the way. The installation went smoothly and professionally. The site was left spotless. We can highly recommend working with 101 Mobility.
December 14, 2017
I.G.W.
West Roxbury, MA
It’s was very professional and the same time personal
December 7, 2017
David Bunten
Reading, MA
It’s exactly what they said it would be The people that I dealt with were very friendly kind and knowledgeable about the whole process thanks again for a job well done 👍
December 5, 2017
J.C.M.
Lunenberg, MA
Very easy to deal with, prompt and professional service.
November 29, 2017
J.H.
Stoughton, MA
you are professional, but price changes can occur from time of agreement to implementation.
November 29, 2017
B.K.
Shrewsbury, MA
I would highly recommend 101 mobility. All the staff are friendly and courteous. Their customer service is excellent
November 26, 2017
C.B.
Brimfield, MA
I appreciate the quick response and great customer service! Thank you!
November 15, 2017
D.K.
Worcester, MA
Your products are great. Your service was outstanding. Thank you very much !!
November 15, 2017
Michael Gemma
Providence, RI
Excellent product and workmanship,and services are professional ,want to Thank Ben for his service you could call him at nights weekends if there's a problem he answers and trouble shoots the problem over the phone to get things running . And want to thank Mary Lynn for all her help . Thank you Michael Gemma and Aurora Civic Association
November 15, 2017
Anthony Antico
Marlborough, MA
Prompt service and great communication.
November 15, 2017
Roger Plourde
Wakefield, MA
The professionalism of the staff and the demonstration on use of the lift.
November 13, 2017
J.K.
Athol, MA
Just got last week for my mom but so far so good!!! She loves it and lets her be more independent going from the first floor to the second.
November 10, 2017
J.E.
Newton, MA
That u had what we needed and could explain its use
November 8, 2017
G.R.
Boxborough, MA
Christine and the office were great in helping to diagnose and suggest solutions.
October 28, 2017
M.A.
Marlborough, MA
Easy to arrange service call (I'm a first-time customer). They knew what they were doing and fixed the problem promptly.
October 27, 2017
Molly Harris
Somerville, MA
Thank you Christine and John!! I did extensive research and interviewed four companies before choosing 1800Mobility. Christine came to the house and gave us a more pressure estimate. She has a laid back, fun personality which made it all the better! My mother's (Molly) house is old and other companies had said that the stair lift could not be installed due to the tight space between the bottom stair and the hall radiator. Christine contacted the go to engineer who assured her/us that it would fit. If not, no problem and no cost. Their buy back program is excellent too. Christine was always quick to respond to any questions that I had after her visit. The installer, John, was great. Not only did he install the stair lift with ease (in spite of the tight fit) but he was incredibly personable and especially patient with my mother. She is not overly excited about this addition to her life, although she is resigned to it. John showed her how everything works and she took a test drive! Best of all, in my mother's view, he didn't have to remove the railing! Last but certainly not least, the price was excellent and I have no doubt that if my mother is in need of service, 1800Mobility will provide prompt, professional and friendly help. I would highly recommend 1800Mobility!! Janet and Molly
October 24, 2017
B.S.
Arlington, MA
Customer service is exceptional.
October 23, 2017
Grace Hurley
Framingham, MA
Your service representative, Christine Rabidou, is outstanding, She explained every detail of the process and the product so that there was no question left to be answered when you finished. This was an unexpected order, and Christine couldn't have been nicer, or more efficient about getting the ramp installed. She walked me through what needed to be done and how best to accomplish what needed to be done.
October 19, 2017
Charles Garrity
Lee, MA
Very professional and helpful in decision of equipment.
October 18, 2017
Charles Harris
Merrimack, NH
He did a great job had every thing he need on the truck.He explained everything.and cleaned up when he was done
October 9, 2017
Washington Street Realty
Natick, MA
Onsite technician was very thorough and professional. Made the all the adjustments needed.
October 4, 2017
J.L.
East Falmouth, MA
fast response to calls.
September 27, 2017
Skip Troisi
Salem, NH
The staff at 101 mobility were fast, accurate, knowledgeable and flexible, and showed great concern for the person (and family) that needed the ramp. Great job! We will do this again soon for another mobility challenged person in need. Thanks! -- Salem NH Knights of Columbus Council 4442
September 23, 2017
John Trainor
Mendon, MA
The product selection is vast and the installation went flawlessly...good people, good service, great results.
September 18, 2017
F.F.
Thompson, CT
Christine was very responsive and informative about modular ramps. She came to the home twice to do assessments and worked professionally with the home owner to meet the needs of the individual. I am very grateful for her commitment.
September 17, 2017
Tiffany Duda
Framingham, MA
All representatives were very helpful and professional!
September 14, 2017
J.L.F.
Newton, MA
Very professional and timely people. Great stair lift!
September 8, 2017
E.G.
West Newton, MA
I was very impressed with the 101 Mobility's service. My parent's old stair lift has broken and I needed to get a new one as soon as possible. I called 101 Mobility and they were able to provide and install a new one the same day when I called! They also removed the old one. Very pleased with such q quick turnaround.
August 28, 2017
K.W.
Somerville, MA
Great communication. Went above and beyond to try to get our lift inspected earlier. Thanks for your help.
August 28, 2017
T.R.
Ashland, MA
I would highly recommend 101 Mobility. Mary Lynn, Sue and the entire staff were extremely helpful and always made themselves available whenever we had questions or needed help. They had just the right system for what we needed and worked with us on all the details of framing and setup. An overall great experience! - [FIRST NAME REMOVED]
August 25, 2017
C.H.
Framingham, MA
Professional, Accommodating, Knowledgable
August 11, 2017
P.R.
Middleborough, MA
We had a few difficulties with parts; however, I think 101 Mobility did everything they could to overcome the problems and get the job done.
August 10, 2017
George Downing
Dedham, MA
101 Mobility really shows how much they care about their customers...which goes way beyond the call of duty! I have tried repeatedly to have someone service our stairlift and usually never even got a response to my calls and emails. 101 not only called but recognized the urgency of our situation and came out the SAME DAY! I am now a customer for life and You should be one too! They are THE BEST!
July 30, 2017
W.T.
Berlin, MA
Great service and reasonable prices. Have already recommended to someone else in need of a temporary wheelchair ramp.
July 28, 2017
H.K.
Pocasset (Monument Beach), MA
Quick and reliable
July 27, 2017
J.S.
Lexington, MA
Great technicians. Compitant. Quick to identify problems. Customer friendly. Will certainly recommend your firm to others.
July 18, 2017
3 Phase Elevator Corp.
East Bridgewater, MA
We received a great product and support from the 101 Mobility team !!
July 12, 2017
S.L.
Holden, MA
The ramp makes it easier for me to get in and out of my house.
July 6, 2017
T.P.
Three Rivers, MA
The service is great. No question goes unanswered. Office people outstanding. Product great--handicapped ramp and life line. Have referred you to others. You have helped my brother and have given me peace of mind.
June 27, 2017
G.D.
Northampton, MA
They have a wide selection of products and provide excellent service.
June 27, 2017
J.G.
Concord, MA
These guys are great! Sue in the office to the techs that service our equipment.
June 17, 2017
R.E.C.
Marlborough, MA
Several choices were presented and help in making a decision was readily available. Christine came up with several ideas that we had not considered. Instillation was done the next day and John fully explained operation. The stair lift is working beautifully and my husband has been able to get to his work room again.
June 8, 2017
H.S.
South Dartmouth, MA
Excellent customer relations and installation!
May 31, 2017
W.B.S.G.S.C.
Watertown, MA
Customer service and knowledge. Mary Lynn in Boston is outstanding!
May 26, 2017
D.O.
Fitchuburg, MA
Very quick, very responsive overall amazing customer service and high quality products.
May 23, 2017
J.M.
Lancaster, MA
Both people with whom I interacted were professional and personable.
May 18, 2017
H.L.
Millville, MA
accessibility and modification options
May 17, 2017
L.K.C.
Melrose, MA
John was very professional and a very hard worker... he stayed for many hours to make sure the job was safe! Thank you John!
May 10, 2017
R.I.
Princeton, MA
I was in immediate need of a ramp due to injuries from an accident. Without the ramp I was house-bound and could not seek medical treatment for even diagnostic purposes (a per-requisite to receiving any insurance coverage). Even though it was after regular business hours, Christine, a manager at 101 Mobility, went out of her way to contact me to address my dilemma. She then personally provided that very evening, both an immediate, as well as long term solution, to my serious house-bound situation. Her assistance was rendered with good cheer, thoroughness, and extreme professionalism. The level of service I received was truly remarkable, and a lifesaver, so that I could begin to get the medical service needed. I cannot praise 101 Mobility, and specifically Christine, enough for their remarkable level of compassion, service, and comprehensive follow-up in every interaction throughout the rental period Regards, R. [LAST NAME REMOVED].
April 30, 2017
J.G.
Southborough, MA
I was given a very short time frame to have a ramp installed into our home in order for my wife to be released from a rehab facility. The response of 101 Mobility was incredible given the restrictive time frame and rainy weather. I, and my wife, are more than pleased and appreciative.
April 29, 2017
M.H.
Marlborough, MA
Business is located in the community in which I live. Staff is courteous and replies back after a phone call. Products meet our needs.
April 23, 2017
J.C.B.
Worcester, MA
The polite caring way you treat your customers.
Christine H., Boston, MA

I can’t thank you and the team you sent out today enough. The guys did an excellent job, wow! I’m very impressed and deeply appreciative for your company’s help with this project.

Thanks again,
Christine

Bob G.

Mat, the combination of the vehicle and the lift has been a godsend. Laurie had to be taken to the hospital the day after the lift was installed. With the availability of the lift I was able to get back and forth to the hospital as well as get around inside. The lift paid for itself during those few days. I even went to a supermarket by myself for the first time in over five years. If the lift and the vehicle continue to perform as they have as of late my life will have dramatically changed for the better. Thanks!

Dr. AnDreya, Boston, MA

Dear Christine – I just want to thank you so much for your very professional and exceedingly attentive focus on helping me find repair on my outdoor lift chair! I am virtually held prisoner in my home without a working lift chair as there is a full set of stairs; and I am not ambulatory. It was such a comfort to speak with you from the moment I got you on the phone to our last conversation where you gave me your most excellent referral. I made so many calls, and you were the only person who really cared about helping me! People don’t realize how upsetting (much less dangerous) it is to be trapped in one’s home. Your wholehearted interest, combined with your professionalism and kindness; your willingness to do research to find a remedial solution to my unusual dilemma of hardly having necessary information due to my stuck lift chair cover was truly exemplary. You are indeed an asset to your company! I hope your supervisors are aware of what a stellar employee they have in their midst, and deserve commendation for hiring you as well. Thank you from the bottom of my heart for taking your time and energy; particularly upon discovering that your company does not service my model chair….in referring me to Mr. Barr who is here as I write this. The expediency with which you set this all up for me is quite remarkable! I will be sure to remember you and to refer colleagues, clients and friends to 101 Mobility for purchase of lift chairs. As a Doctor in this geographical location, I am only too pleased to find a company that cares enough to hire such a caring, knowledgeable, and effective representative such as yourself! Please pass this email on to your supervisor, if you would…..I very much want you to get the recognition you so deserve. Again, my heartfelt thanks.

D. Johnson & J. Belarosa

Dear Christine & Mary Lynn – Thank you very much for everything. We are very grateful for your guys and yourselves. The look on my cousin’s face when she saw the lift was done will last me a lifetime of joy. So thank you from the bottom of our hearts for you and 101 Mobility.

Joe & Rose, Lexington, KY

To 101 Mobility – Thank you for being there when we needed you! Until we found your ad online, I was essentially a prisoner in my own home. A serious accident made me non-weight bearing and there seemed to be few options to getting where I needed to go (like doctor’s appointments). I called, you came quickly, assessed our needs, installed the necessary ramps and got me out! I have already recommended you to others and will continue to do so! Again, thank you.

Dunham Family, Boston, MA

On 10-18-2013 you installed a ramp system at the home of my son, who was afflicted with pancreatic cancer and died 12-14-2013. Your people who installed the ramp were very pleasant, competent and helpful. The ramp was in place for more than a month’s time and we were anticipating an additional charge for that time. Today, my son Allen received a call from you stating that the ramp upon return was in very good condition and due to the suddenness of David’s death, there would be no additional charge. The purpose of this letter is to express to you our great fulness as a family for your kindness and you can be sure that we have and would recommend 101 mobility to anyone with such need.

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